Terms

'Pout' is the trading name of Pout Case Ltd registered in the UK.


If you are under 16 you should always ask your parent or guardian for permission before providing any personal information to anyone online and you must let your parent or guardian know about Pout's Privacy Policy before you register to use this Site or any of this Site's services.


No part of our website is targeted to attract anyone under 13. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.


We may modify the Terms from time to time.


Please read the Terms and check back often. If you do not agree to the Terms, or any subsequent change to them, you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.


Registration

To use some of the services or features made available to you on this Site you will need to register. Even if you choose guest checkout, you are in effect registering your details with us by placing an order.


When you register you are required to provide other information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address: help@poutcase.com. We may also change registration requirements from time to time.


We host poutcase.com with Shopify, one of the leading ecommerce platforms in the world. We do not receive any credit card or billing details. These are securely processed for us by Shopify’s payment partner Stripe – a leading payment solutions provider. They do not provide to us your credit/debit card or account information. We only receive the type of card and last 4 digits of your card number for verification purchases.


The account password you provide should be kept secure, and you must notify Pout immediately of any breach of security or unauthorized use of your account.


You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are accessing and using the Site on someone else's behalf, you represent that you have the authority to bind that person as a principal to all the Terms provided herein, and you agree to accept liability for harm caused by any wrongful use of the Site resulting from such access or use. We reserve the right to refuse service, terminate accounts, or remove or edit content, for any reason, in our sole discretion without prior notice.


Please refer to our Privacy Policy for information about how we use your data.


Eligibility to purchase

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.


The Site is available only to individuals and others who meet the Pout Terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to Pout, whose applications are acceptable to Pout and who have authorized Pout to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Pout reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where Pout feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.


Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information, as further described in the Privacy Policy.


poutcase.com processes all payments through Shopify Payments. All credit card details are maintained on their respective system's servers. Pout do not maintain any credit card details being used by you on file.


Please refer to our Privacy Policy for further information about how we use your data.


Orders

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.


Pout offers products for sale that are in stock and available for dispatch from our distribution centers. Occasionally however, we may be waiting for shipments from our suppliers.


Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once stock has been delivered to us. Pout will only take Advance Purchase orders for stock that has been scheduled for delivery by a supplier, and you will be notified of the estimated delivery date at the selection stage. Your rights regarding Advance Purchase are the same as those for any other purchase at Pout. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.


Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.


If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.


Pout will store a record of your transactions for a minimum of two years.